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Accessibility Services


  • Click here to go to Accessibility Services Main Page
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Television


Television with described video content icon on screen

Described Video Content

Described Video Content enables those with vision accessibility needs to enjoy your television services through an audio reproduction of the video actions from the programming.

Described video (DV) is a narrated description of a program's main visual elements, such as settings, costumes, or body language. The description is added by some television networks during pauses in dialogue, and enables people to form a mental picture of the program. Described video uses a separate audio track that is available on the Secondary Audio Program (SAP). You can access the SAP using the instructions below.

Instructions to Activate Described Video

AMI TVAMI AudioAMI tele

Accessible Media Inc.

Accessible Media Inc. (AMI) is a not-for-profit multimedia organization serving more than five million Canadians who are blind, partially sighted, deaf, hard of hearing, mobility or print restricted. Operating three broadcast services, AMI-tv and AMI-audio in English and AMI-télé in French, AMI’s mission is to make accessible media for all Canadians.

http://www.ami.ca/

For more information, please visit http://www.ami.ca/



Television with SAP icon on screen

AMI Audio

AMI Audio is available to Eastlink Customers on the Secondary Audio Program (SAP) of CBC News Network. This service is provided to anyone, especially those who cannot independently access newspapers, magazines or government documents due to vision or cognitive accessibility needs. AMI Audio is Canada’s only 24/7 reading service, broadcasting readings of full-text articles 24/7 from more than 600 of Canada’s newspapers and magazines.

You can access the SAP functionality in two ways:

  • Your Television - Not all televisions have a SAP option. The directions for activating the SAP feature will vary by TV brand. Eastlink recommends that customers refer to the owner's manual that came with the TV to program the SAP feature (sometimes identified as the LANGUAGE setting).
  • SAP Receiver/VCR - The SAP receivers are available through AMI Audio and provide users with independent access to the SAP. The receiver can be used on its own, or by attaching it to a television set.
  • AMI Audio’s SAP receiver can also be used to access Described Video from TV networks that provide the service.

For more information on AMI Audio, please visit their website at :

http://www.ami.ca/

Accessible Remotes

Eastlink offers two accessible remotes for our customers:

Pulse RemotePulse:

The Pulse remote is a simple to set up and easy to use remote that can be used on most cable boxes*, including HD and DVR capable boxes. With fewer buttons, featuring enlarged print, this universal remote provides a simpler way to navigate your cable system.

*not compatible with the Maestro Cable Box



 Pulse RemotePulse Remote


 Champion:

The Champion remote allows for the ability to easily turn described video on and off. By clicking the ‘A’ button, described video is turned on and the ‘D’ button turns it off. The Champion remote is compatible with most cable boxes.*

*not compatible with the Maestro Cable Box

      Champion Remote
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