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Contact Us


By Phone


Residential Services

1-888-345-1111

Sales and Billing:
Monday to Friday 8am to 9pm
and Saturday 9am to 5pm.

Support and Repair:
24 hours a day, 7 days a week.

Already a Digital TV customer and want new channels right away? Please call and speak to Technical Support or visit any of our retail locations.

Business Services

1-877-813-1727

Monday to Friday 8am to 6pm


By Live Chat

Need to order or have billing questions? Need Technical Support? Chat live online with one of our customer service representatives.

Launch Chat Click here to check the Live Chat hours in your area.


By Email

Have a question or a concern and you need to email customer care? Click Here


Retail Centres

In order to view stores in your area use your mouse to navigate the map and use the zoom-in/out buttons, located in the top left corner of the map, to view all the retail locations in your area.

Alternately, you can also input your postal code or address in the field above and press the "Enter" key or the "Search" button to view the nearest Eastlink retail location.



General Inquiries


Eastlink

General Inquiries
P.O. Box 8660,
Station "A"
Halifax, Nova Scotia
B3K 5M3

Corporate / Executive Offices

1-902-484-2800 or by email


Escalate a Concern

Eastlink's goal is to provide you with astonishing customer service and the right solutions for your needs the first time you contact us.
Learn how to escalate a concern here.


Before You Dig

If you are planning to dig on your property, please ensure you locate any utility lines that may be in the area. For a list of contact information in your region, click here.