Click Here for Live Chat

For assistance or questions about to your Eastlink billing and/or statement.

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For assistance with purchasing or upgrading your Eastlink products and services, or to make changes to your account.

Sales & Billing Chat - Unavailable

For technical support assistance with your Eastlink products and services.

Technical Support Chat - Unavailable

For assistance or questions about your Eastlink Wireless cell phone bill.

Billing Support Chat - Unavailable

For assistance with purchasing or upgrading your Eastlink Wireless cell phone, or to make changes to your account.

Sales & Billing Chat - Unavailable

For technical support assistance with your Eastlink wireless cell phone.

Technical Support Chat - Unavailable

For technical support assistance with your Eastlink Business TV and Internet.

Business Technical Support Chat - Unavailable

Our Live Support Hours:  Hours holder

Note: Holiday Hours May Differ.

Live Chat


TV, Internet, Home Phone
& Home Security
Offline. Please call
1-888-345-1111
Wireless
Offline. Please call
1-888-345-1111
Business TV
& Internet Support
Offline. Please call
1-877-813-1727
An error has occurred. Please ensure that you have selected a region.
Contact by Phone

By Phone

Residential Services

1-888-345-1111

Technical Support & Repair:
24 hours a day, 7 days a week.

Sales and Billing:
Monday to Friday 8am to 9pm and Saturday 9am to 5pm.

New Channels: Already a Digital TV customer and want new channels after sales & billing hours? Please call and speak to Technical Support or visit any of our retail locations.

Business Services

1-877-813-1727

Monday to Friday 8am to 6pm

Live Chat

By Live Chat

Need to order or have billing questions? Need Technical Support? Chat live online with one of our customer service representatives. Click here to see the Live Chat hours in your area.

Launch Chat
Retail Locations

Retail Store

Eastlink’s retail locations have staff on hand to help you in person.

Find a store
Contact by Email

By Email

Question or a concern and you need to email customer care? Need to know more about Eastlink TV? Planning to dig on your property? We’re committed to sending you a response to your email within 48 hours.

Click Here

General Inquiries

Escalate a concern
Escalate a Concern
Eastlink's goal is to provide you with astonishing customer service and the right solutions for your needs the first time you contact us. To learn how to escalate a concern click here.
Call before you dig
Before You Dig
If you are planning to dig on your property, please ensure you locate any utility lines that may be in the area. For a list of contact information in your region, click here.
Customer Commitment
Our Commitment to You
We put our customers first and believe in the principle of mutual trust and are working hard to earn your business every day. Click here to see our customer commitment message.
Order by Phone
Order by Phone
Call us toll free at
1-888-345-1111
Order Online
Order Online
Chat Live with a
Sales Representative
Order In Store
Order In-Store
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