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Billing Support Chat

For assistance or questions about to your Eastlink billing and/or statement.

Sales & Billing Chat

For assistance with purchasing or upgrading your Eastlink products and services, or to make changes to your account.

Technical Support Chat

For technical support assistance with your Eastlink products and services.

Billing Support Chat

For assistance or questions about your Eastlink Wireless cell phone bill.

Sales & Billing Chat

For assistance with purchasing or upgrading your Eastlink Wireless cell phone, or to make changes to your account.

Technical Support Chat

For technical support assistance with your Eastlink wireless cell phone.

Business Technical Support Chat

For technical support assistance with your Eastlink Business TV and Internet.

Please call for Support, Chat Currently Unavailable, 1-888-345-1111

Live Chat


Chat about TV, Internet, Home Phone & Home Security
TV, Internet, Home Phone
& Home Security
Offline. Please call
1-888-345-1111
Chat about Eastlink Wireless
Wireless
Offline. Please call
1-888-345-1111
Chat about Eastlink Business TV & Internet
Business TV
& Internet Support
Offline. Please call
1-877-813-1727
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Service and Support

CustomerCommitments

Eastlink's goal is to provide you with astonishing customer service and the right solutions for your needs the first time you contact us.

We are confident our Customer Service Representatives are trained, equipped and have the tools to fulfill your needs. We also recognize that there may be a time when we fall short of our goals. In this case should you wish to express your comments and concerns we would like to hear from you how we can improve.

 

How to escalate your concerns

The steps below explain how you can escalate your concerns, comments and/or suggestions.

Customer Commitment Steps Step 1: Talk to Customer Care by phone Step 1: Talk to Customer Care by chat Step 1: Talk to Customer Care by regular mail Step 1: Talk to Customer Care Step 3: Talk to our President Step 3: Contact our President Step 2: Talk to a Superviser