Customer Alert
Email Fraud Prevention Information
EastLink wishes to advise customers that there are SPAM emails circulating where the authors are posing as EastLink. Depending on the origin of the SPAM email, customers may be requested to provide their username and password, or complete a form and submit personal information to a false email address. DO NOT provide username, password or personal information to these requests.
The safety and security of our customers' email accounts is important to us. We wish to reiterate that:
- EastLink DOES NOT request passwords from customers and is not contacting customers to request personal information or the status of their current email account.
Customers receiving emails requesting these activities should immediately delete it from their system and please do not reply to the email. - If you have filled out the fraudulent form please change your password immediately by clicking on the Forgotten password button at https://webmail.eastlink.ca. We encourage you to contact your local police in the event you feel your personal information may have been compromised.
- If you receive this email or others like it requesting personal information please DELETE IT from your system.
- We encourage customers to use an Internet Security System like EastLink Internet Security Services to protect their computer from viruses, spyware or hackers.
