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Get Help With:

CABLE/DIGITAL TV 
Top Cable Questions
1. I Only Get Channels 2 To 13
2. There Is A Large Black Box Appearing Overtop of The Picture
3. My television says "no signal" or only displays a blue screen or snow
4. There Is No Sound Or Incorrect Sound On Certain Channels
5. All my digital channels are saying 'one moment please' 
More Frequently Asked Questions »
User Guides
Want to get the most from your Digital TV service? Here you'll find details about features and functions that will help make your viewing experience more convenient and enjoyable.  

Resources for Cable/Digital TV
From Basic to Full-Tier Digital TV service, EastLink Cable/Digital TV delivers outstanding value and variety every day. 
 


 
INTERNET
Top Internet Questions
1. I can't get online. What should I do?
2. How do I setup my email account(s) and create new email addresses?
3. How do I access my email account(s) when I am away from home?
4. I am unable to send and receive email. What should I do? 
5. I have forgotten my email password. What should I do?
More Frequently Asked Questions »
User Guides
Want to get the most from your Digital TV service? Here you'll find details about features and functions that will help make your viewing experience more convenient and enjoyable.  

Resources for Internet 
EastLink offers Wicked Fast Internet with solutions for all types of customer, from casual internet users to those looking for the fastest possible solutions. Check here for technical solutions.  


 
TELEPHONE
Top Telephone Questions
1. How do I set up my voice mail?
2. How Do I Check Voicemail Remotely?
3. How do I set up call forward?
4. Can I prevent my call display info from showing?
5. Additional information on calling features 
More Frequently Asked Questions »
 
 User Guides
Want to get the most from your EastLink Cable and Digital TV service? Here you'll find details about features and functions that will help make your viewing experience more convenient and enjoyable.

Resources for Telephone
EastLink offers reliable telepone service via a state-of-the-art fibre optic network. Need some help with any of your telephone features. Check here first.