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Get Help with your EastLink Services From your EastLink Support Team

 

Get Help With:

TV
Top Cable Questions
1. My TV says "no signal" or only displays a blue screen or snow.
2. All my digital channels are saying "one moment please' or " Error s0a00".
3. There is a large black box appearing over the top of the picture.
4. The picture is pixelated.
5. My remote control is not working.
More Frequently Asked Questions »
User Guides
Want to get the most from your TV service? Here you'll find details about features and functions that will help make your viewing experience more convenient and enjoyable.  

Resources for TV
From Basic to Full-Tier Digital TV service, EastLink Cable/Digital TV delivers outstanding value and variety every day. 
 


 

INTERNET
Top Internet Questions
1. I can't get online. What should I do?
2. How do I setup my email account(s) and create new email addresses?
3. How do I access my email account(s) when I am away from home?
4. I am unable to send and receive email. What should I do? 
5. I have forgotten my email password. What should I do?
More Frequently Asked Questions »
User Guides
Want to get the most from your Internet service? Here you'll find details about features and functions that will help make your online experience more convenient and enjoyable.  

Resources for Internet 
EastLink offers Wicked Fast Internet with solutions for all types of customer, from casual internet users to those looking for the fastest possible solutions. Check here for technical solutions.  


 

TELEPHONE
Top Telephone Questions
1. I have no dial tone. What should I do?
2. I cannot receive calls. What should I do?
3. There is noise/static on the line. What should I do?
4. How do I setup and use my voicemail?
5. How do I setup call forwarding? 
More Frequently Asked Questions

 
 User Guides 
Want to get the most from your EastLink telephone service? Click on the icon to learn about features and functions that will help make your phone usage more convenient and enjoyable.

Resources for Telephone
EastLink offers reliable telephone service via our state-of-the-art fibre optic network. Need help with any of your telephone features? Check these resources first.