Email Us
To contact us by email please use this form.
Phone Us
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Residential Services
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Business Solutions
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1-888-345-1111
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1-877-813-1727
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Sales and Billing:
Monday to Friday 8am to 9pm
and Saturday 9am to 5pm.
Support and Repair:
24 hours a day, 7 days a week.
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Monday to Friday 9am to 5pm.
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In order to process your inquiry more efficiently, please refer to the following menu selections when placing your telephone call:
New Customers (Customer Sales)
Existing Residential Customers
For residential billing and payment inquiries
To order a pay-per-view movie or event
To order or make a change to your account or services
For residential Technical Support or repair service
Commercial Services (Business)
To order services for your business
For repair or technical support
To make a change to your existing account or services
For billing and account inquiries
For overdue accounts
To advertise on EastLink TV
Corporate and Executive Offices
General Inquiries Mailing Address
EastLink
General Inquiries
P.O. Box 8660, Station "A"
Halifax, Nova Scotia
B3K 5M3
Corporate and Executive Offices
1-888-345-1111 Option 5 or by email.
Customer Commitment
EastLink's goal is to provide you with astonishing customer service and the right solutions for your needs the first time you contact us.
Learn more about our commitment and how to escalate a concern here.
Business Customer Commitment
EastLink's goal is to provide you with astonishing customer service and the right solutions for your needs the first time you contact us.
Learn about our commitment and how to escalate a concern here.