General Sales & Billing Enquiries | Eastlink

Thank you for choosing Eastlink

Please call us if your enquiry is related to one of these topics:

Making Payment Arrangements 1-800-968-9445
Technical Support 1-888-345-1111
Business Accounts 1-877-813-1727
Disconnects 1-888-345-1111
Making Payments 1-888-345-1111 (Option 3)
Rural Connect Accounts 1-877-737-2525

If you have Residential Sales and Billing enquiries, please complete and submit the form below, and a representative will respond to your email as soon as they can. If your matter is urgent, please call us at 1-888-345-1111 or chat with us online.

Subject:

Are you an existing customer?

First Name:

Last Name:

Phone Number:

Email Address:

Address:

City:

Province:

Postal Code:

Please provide your account number and PIN associated with your Eastlink account.

Account Number:

PIN Number On Account:

Comments:

I consent to Eastlink contacting me at the phone number and/or e-mail address provided above with regards to my general sales or billing enquiry. My contact information will not be shared or used for any other reason.

Cookies and similar technologies are used on our website for functionality, to perform analytics and to customize users’ experience (including delivery of personalized advertising through email and third-party platforms). For more information on the cookies used on our website or to manage your cookie settings click “manage cookies” or read our Cookies and Targeted Advertising Policy.

Cookie Preferences

Three types of cookies are used on our website: required, functional, and advertising. While required cookies must remain active, you can choose whether to allow functional and advertising cookies. To decline a category of cookies, uncheck the applicable box.

Required Cookies

Required cookies are needed for website functionality and cannot be switched off. One of these cookies remembers the region you select so you’ll see appropriate product information as you move through the website. The other cookies ensure the My Account section of the site works properly (one stores your My Account login information for the length of your visit, so you don’t have to reenter it each time you move to a different page in My Account. The other ensures information displays properly).

Functional Cookies

Functional cookies collect anonymous data about how our site is utilized (i.e., what types of devices and browsers are used to view our website, and how visitors move around our website). This data is used to enhance the quality and performance of our website.

Advertising Cookies

These cookies record information (e.g., the products you view on our website) that allows us to tailor the Eastlink offers you see online and receive via email to your needs and interests. If these cookies are declined, you may still see and receive generic Eastlink ads.

For more information, read our Cookies and Targeted Advertising Policy.