• Personal
  • Business
  • Community TV
  • Find a Store
  • Webmail
  • Access My Account
  • Nova Scotia
Eastlink Logo
  • arrow_drop_downShop
    • Bundles
    • Internet & WiFi
      • WiFi Perfected
      • Security
    • TV
      • Streaming
      • TV Channel Exchange
      • TiVo
      • Community TV
    • Mobile
      • Phones
        • Accessories
        • Bring Your Own Device
        • Upgrades & Protection
      • Plans
        • Sharing
        • Contract Buyout
        • Travel
      • 5G
      • Coverage
    • Phone
    • Smart Home
      • Smart Home Equipment
      • Login
      • DIY Self-install
      • Smart Home Guide
      • Smart Home for Renters
  • Support
  • My Account
  • WebmailWebmail
  • About
    • About Us
      • Our People
      • Our Community
      • Our Network
      • Our Environment
    • Media Centre
    • Careers at Eastlink
  • Find a Store
  • Nova Scotia
  •  
  • About Us
  • Business
  • Community TV
  • Find a Store
  • Webmail
  • Access My Account
  • Nova Scotia
Eastlink Logo
  • Shop
  • Support
  • My Account
  • Bundles icon Bundles icon Bundles
  • Internet & WiFi icon Internet & WiFi icon Internet & WiFi
  • TV icon TV icon TV
  • Mobile icon Mobile icon Mobile
  • Home Phone icon Home Phone icon Home Phone
  • Smart Home icon Smart Home icon Smart Home
  • About Us
  • Media Centre
  • Careers at Eastlink

Cookies

Like most commercial websites, Eastlink’s websites use cookies.

Cookies are small text files that identify your computer to a website. Cookies do not:

  • contain computer programs, viruses or malware, or
  • reveal the individual identity of any site user.

Some cookies only last for the duration of your current visit to a website, while others are stored on your computer so that the site can recognize the computer on your next visit.

Eastlink’s websites use cookies for the following purposes:

  • for basic site functionality (certain types of cookies may be necessary to the basic functioning and security of a site)
  • to improve your browsing experience (e.g., by customizing the site to suit your device/browser),
  • to remember your preferences (e.g., language, province/community) so that you do not need to re-enter that information on your next visit to the site,
  • to allow you to access secure areas of the site (e.g., billing and payment information) and remember your login information as you move through the site,
  • to provide enhanced site functionality such as “click to chat” or the ability to share information from the site to your social media account,
  • certain of our sites contain ads for third party services that are displayed using a cookie,
  • for interest-based advertising – We use remarketing tools provided by Google and Facebook to advertise our products to individuals who have visited our website by showing them Eastlink ads on third party websites in the Google Display Network, on the Google search results page, and on Facebook, Instagram and Snapchat. These remarketing tools place a cookie in your web browser that will display ads based on those parts of the Eastlink website you have previously viewed (e.g., If you visit our Internet products page, you may see ads for our Internet service on Instagram.). This cookie does not in any way identify you or give us access to your computer or mobile device. The cookie is only used to trigger the display of Eastlink ads on other websites. If you do not wish to participate in interest-based advertising, you can opt out by: 
    • visiting https://www.facebook.com/help/568137493302217 and https://help.instagram.com/615366948510230,
    • changing the advertising preferences on your Snapchat account, and/or
    • visiting AdChoices (https://youradchoices.ca/en/tools), which offers various tools you can use to opt out of interest-based advertising on your browsers and mobile devices, and
  • for generating anonymous statistics regarding how our sites are used to:
    • ensure they are easy to use and compatible with common browsers/devices,
    • measure how many visits the sites and individual pages receive, as well as the effectiveness of the sites, marketing offers, and links leading to our sites, and
    • track and resolve any errors that users experience when browsing the site.

Most websites use cookies and browsers are generally set to accept them. You can change the options on your browser to tell you when you have received one, or to refuse to accept them altogether (though this may affect your ability to visit certain websites).

Need help icon

Need Help

Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.

Browse Support
Order online icon

Chat

Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.

Chat Now
Order in store

Visit us

Locate your nearest Eastlink Store.

Find a Store
Order by phone icon

Call us

Our Canadian based customer service team is ready to help you.

Toll Free: 1-888-345-1111

    Live Chat

    CLOSE

    close

    Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.

    Sales Questions

    Sales Questions

    For assistance with purchasing or upgrading your products and services, or to make changes to your account.

    Chat
    Tech Support

    Tech Support

    For technical support assistance with your products and services.

    Chat
    Billing Questions

    Billing Questions

    For assistance or questions about your billing and / or statement.

    Chat
    Chat with Us
    Chat with Us
    • About Us
    • My Account
    • Careers
    • Contact Us
    Canada's Best Managed Companies Platinum member
    Also of Interest:
    • Enjoy Fast & Secure Internet Everywhere in...
    • Home Phone Plans

    Connect with Us

    Accessibility Services | Legal & Regulatory | Mobile Code Checklist | Privacy Policy | Cookies | Internet Code | Security
    © Eastlink 2022
    Eastlink Logo
    Close close

    Select your location

    for region specific information

    Use My Location
    Yes
    Go