As Eastlink retail stores reopen across Canada, we continue to prioritize the health and safety of our teams and customers with updated guidelines to safeguard against the spread of COVID-19.
 

Please consult guidelines from your local health authorities or provincial government for the use of face masks in public before visiting an Eastlink retail store.
 

This safety-first approach for visiting Eastlink stores will help us continue to meet each customer's service needs.

As Eastlink technicians prepared to resume in-home visits for service and installation appointments, the safety of our team and customers remains our top priority.

Updated precautions and tools like personal protective equipment and handwashing stations will make sure we can meet your needs safely.
 

Our team is currently able to work inside customer homes across Canada.

Eastlink customers can manage their most important service needs using the options available in My Account, including:

• Swap Channels using TV Channel Exchange
• Make bill payments with Visa or MasterCard
• Set up Preauthorized payments through Visa,  MasterCard or your bank account
• Check your data usage and long distance

Did you know you can change your mobile plan whenever you want, regardless of your phone or easyTab^®? If you're looking to switch up your plan right now, we can help find the perfect fit for you.

As you find yourself spending more time at home, we encourage you to enable your mobile device to connect to your home’s WiFi network so you can offload your mobile data to your WiFi.

A number of scams have been reported targeting Canadians using text messages, emails and telephone calls to try to solicit donations or payments for COVID-19 charities or health supplies. Eastlink urges customers to monitor the Canadian Anti-Fraud Centre for the latest details on COVID-19-related fraud. You can also consult our guide for protecting yourself against telephone, email and text message scams.