Halifax, NS - Eastlink shared today its support of the Province’s proposed amendments to the Consumer Protection Act that provide additional protections for consumers entering cell phone contracts.
“The legislation tabled today by the Province is an important step towards providing consumers with more choice and competition in the wireless market,” said Matthew MacLellan, president of Eastlink Wireless. “It ensures that consumers are treated fairly and have access to the information and flexibility they need to choose the wireless service they want.”
MacLellan stated that this new policy enables consumers to take advantage of new offerings in the market giving them the right to cancel service without heavy penalties. "We are pleased to work with the government on this legislation, which will make it easier for consumers to choose their service provider and take advantage of competitive offerings.”
Eastlink has and continues to operate on a foundation that puts the customer first.
“We strive to earn our customers’ business everyday rather than rely on onerous contract termination fees,” noted MacLellan. "We are pleased that the Province’s amendments to the Consumer Protection Act reflect that same philosophy.”
The Nova Scotia-based company confirmed its intention to continue working cooperatively with government during the regulatory process for this bill.
Eastlink is currently developing its new wireless service, which is expected to launch later this year
With more than 1,600 employees from coast to coast, Eastlink delivers world-class video entertainment, internet and telephone services to residential, business and public-sector customers across Canada.
Powered by a state-of-the-art fibre optic network, Eastlink's advanced services include Whole Home DVR, Video OnDemand, HD and 3D programming, High Speed Internet scalable to 200 Mbps, competitive local and long distance telephone services, and exclusive locally-produced programming via Eastlink TV. Eastlink has been recognized as one of Canada's 50 Best managed Companies for six years running.
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