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FOR IMMEDIATE RELEASE
October 25, 2012
Halifax, NS – Eastlink launched an innovative, new technical support service today called "Eastlink Premium Support" that goes beyond the industry standard by providing customers with access to additional technical expertise for all the computer and electronic devices in their home.
“This brand new service is a great addition to the exemplary support services our customers have come to expect from us," says Deborah Shaffner, Eastlink's president and COO. "Eastlink Premium Support provides one source of technical expertise for all of the electronic products and services in our customer's home whether they are our products or not including HDTVs, gaming consoles, tablets, home computers and laptops.”
Ms. Shaffner explains that Eastlink Premium Support is designed to help customers navigate the maze of electronic devices that don’t always communicate with each other the way they are supposed to including computers that may not be running properly, home networks that may not be connecting to all devices in the home, and even digital cameras that aren’t operating the way they should be.
From a one-time quick repair to ongoing Whole Home Support, Eastlink Premium Support provides 24/7/365 live access to an expert through chat or phone for fast and efficient technical support that can help with:
For more information on Eastlink and its industry-leading products and services, visit www.eastlink.ca and check us out on Facebook and Twitter.
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Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.
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