On June 30, 2003 the Canadian Radio-television and Telecommunications Commission (CRTC) issued Telecom Decision CRTC 2003-45, which requires all Local Exchange Carriers to disclose on their websites written access agreements with building owners of Multi-Dwelling Units (MDUs). Posted on this site are links to agreements between Eastlink and MDU building owners, providing terms and conditions of building access. Local Exchange Carriers requesting information on any other specific locations are requested to contact Eastlink's Regulatory Department.
Link to Decision 2003-45: http://www.crtc.gc.ca/eng/archive/2003/dt2003-45.htm
Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.
Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.
Locate your nearest Eastlink Store.
Our Canadian based customer service team is ready to help you.
Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.
For assistance with purchasing or upgrading your products and services, or to make changes to your account.
For technical support assistance with your products and services.
For assistance or questions about your billing and / or statement.
Connect with Us
for region specific information