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Let's Talk TV

We are pleased to offer you plenty of choice to meet your
individual TV needs. Within the many options available to
you, we are also fully aligned with the
CRTC's TV requirements
also known as "Let's Talk TV".

Let's Talk TV Requirements

We are pleased to meet the requirements of the CRTC’s "Let’s Talk TV" initiative as we continue to provide customers with more choice and flexibility in their TV packaging. Specifics on the CRTC’s mandate can be found here.

Our individual Personal Picks continue to grow allowing you to choose the channels you want from our vast selection of over 150 channels. View Personal Picks

Entry Level Basic TV is available to customers in most of the areas we serve, which includes specific local and other CRTC-mandated channels, at $25/month (equipment rental and installation is not included in the $25 per month fee). Additionally, although not required, HD is included as part of the Entry Level Basic TV package. View TV Packages

We also offer access to other channels not included in the Entry Level Basic TV package in smaller packages of 10 channels or less. View TV Packages

Throughout this process, we have taken the opportunity to review how we can bring even more choice and introduce even more options going beyond the mandate of the CRTC.

As a result, we introduced a series of new bundles earlier in the year that feature our excellent Internet experience with WiFi, High Definition TV Channels (includes receiver equipment and other services) as well as a new Flex Bundle™. View Bundles

We are also proud to have launched "TV Channel Exchange" enabling customers in our most popular Essentials+ and Maestro Bundles to swap out any or all of the channels included in their TV Channel Exchange channel lineup for any of our 150 Personal Pick selections.

Frequently Asked Questions

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A. Yes. Please refer to the information provided at the top of this page.

A. TV service providers are required to offer an entry level TV package, smaller theme packages of 10 or less channels AND individual pick and pay channels. We are fully aligned with these requirements. View TV Packages

A. As has been the case since we launched Personal Picks in 2013, long before it was required by the CRTC, our customers have had the ability to complement their TV package with channels from our vast Personal Picks selection. That selection has now grown to over 150 channels. View Personal Picks

A. No. You can continue to enjoy the value you receive in your current TV and/or bundle packaging. Changes will only be made if requested by you.

A. There are several ways you can update your TV packaging. It is best to review your options on eastlink.ca. Select TV, then TV Packages to explore your best options. View TV Packages

A. We launched Personal Picks in 2013, long before it was required by the CRTC. We have grown that selection from 60 to more than 150 channels now available on an individual basis giving our customers the ability to complement their TV package from our Personal Picks selection. That list continues to grow as TV Channel owners make their content available for us to sell individually. For further details view Personal Picks

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