for region specific information
From removing viruses to setting up your smart TV, Eastlink 24/7 Beyond Tech Support can help.
Think of us as your own personal tech support. We’re here to help you solve any issues you may come across in your home, including virus removal, software installation and management, social media security, and hardware setup for smartphones, smart TVs, tablets and more.
Unlimited expert support for a single device. Get help with optimization & tune-ups, software install & setup support, virus/malware/spyware removal and browser/email support, and more.
Unlimited expert support for all the connected devices in your home. Get help with advanced problems like router and wireless networks, computer & network peripherals, digital devices (storage, gaming) and much more.
Follow these easy steps and you’ll be set up in no time.
1. Call 1-888-345-1111 to speak live with one of our customer service specialists to add the Beyond Tech Support service to your account.
2. You will be sent a confirmation email of your subscription within 24 hours.
3. Follow the confirmation instructions in the email and install the Beyond Tech Support live chat app.
4. Use the app to chat live with Beyond Tech Support technical support specialists.
Please note: if you are an existing subscriber to the Beyond Tech Support service and need help with one of your devices please call 1-888-525-4253.
Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.
Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.
Locate your nearest Eastlink Store.
Our Canadian based customer service team is ready to help you.
Chat with one of our friendly customer service representatives by selecting a service below. For frequently asked questions, find the answers in Eastlink Support
TV, Internet, Home Phone & Home Security
For assistance with purchasing or upgrading your products and services, or to make changes to your account.
For technical support assistance with your products and services.
For assistance or questions about your billing and / or statement.
Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.
Connect with Us