Click Here for Live Chat
Billing Support Chat

For assistance or questions about your billing and/or statement.

Sales & Billing Chat

For assistance with purchasing or upgrading your products and services, or to make changes to your account.

Technical Support Chat

For technical support assistance with your products and services.

Billing Support Chat

For assistance or questions about your Wireless cell phone bill.

Sales & Billing Chat

For assistance with purchasing or upgrading your Wireless cell phone, or to make changes to your account.

Technical Support Chat

For technical support assistance with your wireless cell phone.

Please call for Support, Chat Currently Unavailable, 1-888-345-1111

Wireless Device Support

AppleCare+

Protect your iPhone with AppleCare+ and don’t be afraid of what life throws at you. Extend your coverage to two years and enjoy your peace of mind.


Why buy AppleCare+?

Because Apple designs the iPhone, iOS, and many applications, the iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call. Should you need repair or replacement, there are convenient service options.

Eastlink offers you the convenience of adding AppleCare+ at the time of purchase starting at only $119 for 2 years.

iPhone Model AppleCare+ Screen & Back Glass Damage Fee Other Damage Fee
iPhone SE $119  $39 $129
iPhone 13, iPhone 13 mini, iPhone 12, iPhone 12 mini, iPhone 11, iPhone XR $199
iPhone 13 Pro, iPhone 13 Pro Max, iPhone 12 Pro, iPhone 12 Pro Max $249
*The back glass damage coverage and fee are applicable to iPhone 12 and iPhone 13 models only

How it Works

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for iPhone extends your coverage and adds up to two incidents of accidental damage protection every 12 months. Each incident is subject to a service fee of $39 for screen or back glass damage, or $129 for any other damage, plus applicable tax.2  In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.3

What it Covers

  • 24/7 priority access to Apple experts via chat or phone3
  • Mail-in repair: Mail in your iPhone using a prepaid shipping box provided by Apple4
  • Carry-in repair: Take your iPhone to an Apple Store or other Apple Authorized Service Provider4
  • Express Replacement Service4

Apple Hardware Coverage

With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:

  • Your iPhone
  • Battery1
  • Coverage for up to two incidents of accidental damage every 12 months, each subject to a service fee plus applicable tax*

Software Support Included

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorized technicians. Service coverage includes the following:

  • Using iOS and iCloud
  • Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar
  • Connecting to wireless networks

Purchase AppleCare+ with your new iPhone or get it within 60 days of your iPhone purchase1

*See AppleCare+ Terms and Conditions for complete product details.

See Conditions
Hide Conditions

*AppleCare+ for iPhone provides coverage for up to two incidents of accidental damage from handling. Each incident is subject to a service fee of $39 for screen damage or $129 for any other damage, plus applicable tax.

1.Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.

2.Service coverage is available only for the iPhone and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at www.apple.com/legal/sales-support/applecare/applecareplus/ for full details.

3.At an Apple Retail Store (inspection of iPhone and proof of purchase are required) OR call (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)