for region specific information
Trade-Up* allows you to trade in your phone from any carrier and get an immediate store credit towards the upfront purchase of a new smartphone and accessories of your choice.
Find a deal with our Trade-Up Program and trade in your device from any carrier. You’ll get immediate store credit towards the upfront purchase of a new phone and/or accessories of your choice.
Plus, when you trade in your current Eastlink cell phone or switch to Eastlink Mobile you can save even more. To find out if your phone is eligible to trade in and its current trade in value, get a quote using our Quick Quote tool.
You can also visit one of our retail stores and our friendly staff will help determine the value of your device
The Trade-Up program lets you trade in your current old
device when activating or upgrading to a new
device. In exchange,
Eastlink will provide
you with an instant “in-store” credit which must be used towards purchasing a new device.
You can trade-in most phones, please check with an Eastlink store representative
for more details.
Visit your local Eastlink store to obtain a quote for
your device or use the Quick Quote tool found here:
Eastlink accepts one Trade-Up device per new activation or upgrade on
a post-paid plan.
Device must be able to power on, make
a call and have working speakers
Device must be free of liquid damage
Device must be free
of physical damage (deep scratches or a cracked screen and surface scratches are acceptable)
Yes, liquid damage does disqualify a device from Trade-Up.
may receive a credit, depending on the make and
model of your device and its overall condition. This credit can be used towards
the upfront purchase price of a device and/or accessories. There is no cash value.
If the upfront value
of the new device is less than the credit amount, the remaining credit must be applied towards the concurrent
purchase of accompanying accessories or towards an easyTab account on your new device.
The Trade-Up credit must be used
in-store at the time of the Trade-Up.
values are relinquished once the Trade-Up
transaction is completed and you leave the store.
All Trade Ups are final. The device cannot be returned
after it has been traded in. Make sure you backup or download any important
message, photos, music etc. before bringing your device in for trade.
An Eastlink representative will assist you when you visit any store.
A working handset is all that is required. Any other
materials such as chargers and accessories can be brought in and we will
recycle them for you.
You can Trade-Up your device at any Eastlink retail location.
If these security features are still turned on the phone
is still linked to the customer’s profile and the phone cannot be reset to
factory settings. A phone that cannot be reset to factory settings is not
eligible for a Trade-Up value.
*Eastlink collects the device on behalf of All Tech-Neek Electronics Ltd. (ATNE) and does not take ownership or resell any device received through the Trade-Up Program. ATNE is a subsidiary of Assurant Services Canada Inc. (ASCI). ASCI and its subsidiaries and affiliates carry on business in Canada under the name Assurant. Assurant is a registered trademark of Assurant, Inc.
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