for region specific information
Trade-Up* allows you to trade in your phone from any carrier and get an immediate store credit towards the upfront purchase of a new smartphone and accessories of your choice.
Find a deal with our Trade-Up Program and trade in your device from any carrier. You’ll get immediate store credit towards the upfront purchase of a new phone and/or accessories of your choice.
Plus, when you trade in your current Eastlink cell phone or switch to Eastlink Mobile you can save even more. To find out if your phone is eligible to trade in and its current trade in value, get a quote using our Quick Quote tool.
You can also visit one of our retail stores and our friendly staff will help determine the value of your device
*Eastlink collects the device on behalf of All Tech-Neek Electronics Ltd. (ATNE) and does not take ownership or resell any device received through the Trade-Up Program. ATNE is a subsidiary of Assurant Services Canada Inc. (ASCI). ASCI and its subsidiaries and affiliates carry on business in Canada under the name Assurant. Assurant is a registered trademark of Assurant, Inc.
Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.
Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.
Locate your nearest Eastlink Store.
Our Canadian based customer service team is ready to help you.
Chat with one of our friendly customer service representatives by selecting a service below. For frequently asked questions, find the answers in Eastlink Support
TV, Internet, Home Phone & Home Security
Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.
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