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overages are over with Worry-Free Data

Say goodbye to unexpected data charges and never worry about overages again.

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How it Works

Keep doing the things you love and leave it to us to notify you when you reach 75% and 100% of your Data limit.

We'll even pause your Data when you reach 100%, so you can choose the next best option for you:

  • Use WiFi-only until your next billing cycle begins
  • Add additional data with our convenient top-up
  • Continue to use your Data at pay-per-use rates
  • Select a new plan that includes additional Data
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Eastlink Mobile App

Relax and enjoy the flexibility to manage your account details and data with the Eastlink Mobile Self Care app. Now you can track your data usage in real time, top up data whenever you need to, view your current bill, add travel packs, and more.

Available on App Store   Get it on Google Play   

Not registered? Sign up today. It's easy! 

Register & Login

What our customers are saying:

The professional service I received was great. She advised me on which phone I should get in order to have a newer and upgraded phone while keeping in mind my budget.

— Denis, Eastlink customer

Frequently Asked Questions

How do you use more Data on the account when Worry-Free has paused Data?

Data top up plans are available. Chat with one of our friendly Customer Care team or add a top up to your account on the Eastlink Mobile App.

If I add Worry-Free when travelling, but I don’t have a travel pack what happens?

Your phone will pause Travel Data use at $0. You can then add a travel-pack, or select one of the pay-per-use options, either “$100 Travel Limit” or “No Travel limit,” within the Worry-Free Travel Options section on the Eastlink Mobile app or the Eastlink Self-Care website.  

Note
: If you have not expressly selected either a travel-pack, or authorized pay-per-use Travel Data, you will not receive a notification when your Worry-Free Travel Data is paused.

Is there a charge to use the Eastlink mobile app?

It’s always free. There are no Data charges when you use the Eastlink Mobile app to view usage, update settings, or make other changes to your account, anywhere in the world.

What is Worry-Free Data?

Worry-Free Data pauses your Data when all of your plan or travel-pack data is used. Then you can choose how you would like to get additional Data.

Which person on the account receives the 75% and 100% alerts?

Whoever has the Data on their account will get the data alerts regardless of who is using the Data on a shared account.

If multiple people have their own Data on a shared account, each person will receive an alert as they approach the limits on their Data.
 
Note: Only the account holder or a person that the account holder has expressly authorized to make changes to the account have permission to add Data Top-ups, Travel Data, to authorize pay-per-use Data, or to change Worry-Free settings. If you are not the account holder or an authorized on your account other you will need to contact them for information on your usage and options.

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Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.

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Our Canadian based customer service team is ready to help you.

Toll Free: 1-888-345-1111

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Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.

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