for region specific information
Say goodbye to unexpected data charges and never worry about overages again.
Keep doing the things you love and leave it to us to notify you when you reach 75% and 100% of your Data limit.
We'll even pause your Data when you reach 100%, so you can choose the next best option for you:
Relax and enjoy the flexibility to manage your account details and data with the Eastlink Mobile Self Care app. Now you can track your data usage in real time, top up data whenever you need to, view your current bill, add travel packs, and more.
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Data top up plans are available. Chat with one of our friendly Customer Care team or add a top up to your account on the Eastlink Mobile App.
Your phone will pause Travel Data use at $0. You can then add a travel-pack, or select one of the pay-per-use options, either “$100 Travel Limit” or “No Travel limit,” within the Worry-Free Travel Options section on the Eastlink Mobile app or the Eastlink Self-Care website. Note: If you have not expressly selected either a travel-pack, or authorized pay-per-use Travel Data, you will not receive a notification when your Worry-Free Travel Data is paused.
It’s always free. There are no Data charges when you use the Eastlink Mobile app to view usage, update settings, or make other changes to your account, anywhere in the world.
Worry-Free Data pauses your Data when all of your plan or travel-pack data is used. Then you can choose how you would like to get additional Data.
Whoever has the Data on their account will get the data alerts regardless of who is using the Data on a shared account. If multiple people have their own Data on a shared account, each person will receive an alert as they approach the limits on their Data. Note: Only the account holder or a person that the account holder has expressly authorized to make changes to the account have permission to add Data Top-ups, Travel Data, to authorize pay-per-use Data, or to change Worry-Free settings. If you are not the account holder or an authorized on your account other you will need to contact them for information on your usage and options.
Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.
Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.
Locate your nearest Eastlink Store.
Our Canadian based customer service team is ready to help you.
Chat with one of our friendly customer service representatives by selecting a service below. For frequently asked questions, find the answers in Eastlink Support
TV, Internet, Home Phone & Home Security
Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.
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