Self-Installation
Get connected on your schedule with our convenient self-install kits.
Skip the appointment & the installation fee when you choose to self-install your internet, TV and Smart Home services.
Internet
Get online today with a WiFi self-install kit, so you can start enjoying the best whole home WiFi coverage from the attic to the backyard, guaranteed.1
TiVo® Stream
Our TiVo Stream2 self-install kit is the fastest way to connect, so you can start watching your favourite shows OnDemand3 and make changes to your channel lineup anytime with TV Channel Exchange4.
Smart Camera
Our Smart Camera self-install kit is a fast and easy way to stay connected to your home from a convenient smartphone app.
Smart Automation Device
Our Smart Automation self-install kit offers convenient home automation options such as smart locks, smart plugs and more, so you can secure your home and gain peace of mind today.
Self install is as easy as 1, 2, 3
Step 1
Order your self-install kit.
Chat with us online or visit an Eastlink store to order your self-install kit.
Step 2
Set up your services.
Our self-install kits have everything you need to connect including simple step-by-step instructions.
If you need help, our Support section has dozens of articles and how-to videos to answer any questions you may have. You can also chat with us online or call us at 1-888-345-1111.
Step 3
Enjoy your new services.
You're ready to begin enjoying your new Internet, TiVo Stream and Smart Home & Security services!
Self Installation Instructions
Have more questions?
See answers to the most commonly asked self-install questions.
Visit a retail store, chat with us online, order your Bundle online or call us at 1-888-345-1111 to order your self-install kit.
Our self-install kits include everything you need to set up your services quickly. You should be able to connect your services the same day you pick up or receive your self-install kit.
We're here to help. Chat with us online or call us at 1-888-345-1111 if you have any problems setting up your services. You can also find help by visiting our Support section.
Yes, you'll just need to let us know when you’re disconnecting and where you’re relocating your self-install TiVo Stream and Internet services.
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Based on comparison of WiFi extenders included in competitor plans. Eastlink Internet service is required. Eeros are optimized in Internet plans at no additional cost, excluding the Internet 100 plan which includes 1 eero (additional eeros can be added to these plans for $5/mo). Speeds and coverage may depend on geographic area, eero placement, device set-up and capabilities, applicable network management practice, certain in-home materials or equipment, or other factors.
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TiVo Stream is not available in all regions. TiVo, the TiVo logo and TiVo silhouette logo are registered trademarks and exclusive property of TiVo Brands LLC.
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Channel availability may vary by area. Eastlink OnDemand is not included with Entry Level Basic TV service. Some content requires a subscription to the corresponding TV channel. Movie availability varies by region.
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Any channels that are exchanged must remain on your account for a minimum of one (1) month.
