How to install your new VoLTE SIM card.
Note: Only insert the new SIM in your Eastlink iPhone.
Choose your device:
Step 1: Ensure your device is on the latest software version.
We recommend you connect your phone to Wi-Fi, to avoid any additional data usage, before starting your upgrade.
Step 2: Replace your current SIM with the new VoLTE SIM.
- Remove the back cover of the device.
- Remove the battery.
- Push the SIM card to the left, removing it from the SIM card holder.
- Insert the VoLTE SIM card provided into the SIM card holder with metal facing down.
- Replace batter and back of cover.
- Keep your old SIM in a safe place until the process has been completed by Customer Care.
Step 3: Call Customer Care to activate your VoLTE SIM
- You will need to use a different phone as your device will not work until we activate your SIM.
- Please dial 1-844-777-7397 to complete the process.
Sorry, no supported device found