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For assistance or questions about to your Eastlink billing and/or statement.

Sales & Billing Chat

For assistance with purchasing or upgrading your Eastlink products and services, or to make changes to your account.

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For technical support assistance with your Eastlink products and services.

Billing Support Chat

For assistance or questions about your Eastlink Wireless cell phone bill.

Sales & Billing Chat

For assistance with purchasing or upgrading your Eastlink Wireless cell phone, or to make changes to your account.

Technical Support Chat

For technical support assistance with your Eastlink wireless cell phone.

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For technical support assistance with your Eastlink Business TV and Internet.

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Eastlink Phones

Switch to Eastlink Wireless today
and receive up to $200 per cell phone.

It’s as easy as four simple steps!

How it works:

  • Find a store
    near you.
  • Choose the cell phone and plan that's right for you.
  • Submit your previous provider's final bill online or by mail.
  • Get up to $200 per cell phone switched.

Here is everything you need to know to take advantage of this amazing offer.

Bring your cell phone number over to Eastlink and activate a new service.

Purchase a new cell phone with easyTab or bring your own cell phone and activate on any new Eastlink Wireless Nationwide Data Plus plan (excludes Promotional Plans) with a minimum 500 MB of Data for each phone number ported.

Complete the online claim form within 8 weeks of your new Eastlink cell phone activation. This includes uploading your final bill from your previous provider showing the following information:

  • Your ported cell phone number
  • Any early termination/cancellation fee for each cell phone number you activate new with Eastlink on eligible plans

By following this process you can claim up to $200 toward each cancellation fee, which doesn't include taxes or service plan charges.

Allow 4 to 8 weeks for the bill credit to be applied to your account from the time of submission date.

Already Submitted?

If you've already submitted your claim request you can check the status. Just enter your 6 digit tracking number (e.g. 123456)

Submit

Ready to submit your claim?

To submit your claim, please enter the required information below. You must register each cell phone number switched to Eastlink.

Upload your final bill from your previous provider.

When uploading your final bill please ensure the following:

  • Your name, cell phone number, the date and your early termination fee/cancellation fee appears on this bill
  • Your file is no larger than 10MB
  • Your file is one of the accepted file types: pdf, jpg, png

Unable to upload your previous bill? Please mail your final bill to the address below with all of the above required information included.

Eastlink
C/O Switch to Eastlink
6080 Young Street, 6th Floor
Halifax, NS
B3K 5M3

Submit your request

By clicking "Submit" you acknowledge that you have read and agree to the offer's Terms & Conditions Terms & Conditions

Submit

Terms & Conditions

Certain conditions apply. Eastlink will only accept claims that meet all of the following criteria:
  • You must be 18 or older, and must pass a credit check.
  • You must upload or mail-in the final bill from its previous wireless service provider that displays its cancellation/early-termination fee.
  • The previous service provider must operate in Eastlink's serving territory.
  • You must have ported your existing cell phone number to Eastlink and activated a new Nationwide plan with a minimum 500 MB of Data for each cell phone for which you file a claim.
You can submit up to five separate claims for five cell phones per new account, each cell phone is individually subject to the criteria above. Eastlink will provide a device transfer credit allowing you to transfer up to $200 of your outstanding device balance - shown as the cancellation/early-termination fee on the uploaded final invoice - to Eastlink, at our sole discretion.

The device transfer credit will be provided in one or more bill credit(s), which will be applied to your Eastlink Wireless bill 4-8 weeks from the time you submitted your complete claim. The device transfer will establish an amount owing on your account which Eastlink will pay in 24 equal installments on your behalf as long as your Eastlink account remains in good standing, with each relevant device on a Nationwide Data Share plan.

Should you cancel your Eastlink Wireless service before the device transfer credit has been fully paid down, you will owe to Eastlink the remaining balance of the device transfer credit. The device transfer credit is subject to the easyTab plus terms and conditions outlined in your wireless service agreement.