Call us at 1-888-345-1111, dial *611 on your wireless phone, or use the Live Chat at the tab on the right side of every page on our website to speak to an Eastlink representative about our services available for our customers with accessibility needs. You can also ask any Eastlink representative to receive your bill in an alternative format. For more information on the availability of paper bills, click here.
Or, visit the relevant section below for more details on available services.
Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.
Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.
Locate your nearest Eastlink Store.
Our Canadian based customer service team is ready to help you.
Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.
For assistance with purchasing or upgrading your products and services, or to make changes to your account.
For technical support assistance with your products and services.
For assistance or questions about your billing and / or statement.
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