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Accessibility Services

Accessibility
Services

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Access across Eastlink products

Eastlink is committed to meeting our customers’ needs

Call us at 1-888-345-1111, dial *611 on your wireless phone, or use the Live Chat at the tab on the right side of every page on our website to speak to an Eastlink representative about our services available for our customers with accessibility needs. You can also ask any Eastlink representative to receive your bill in an alternative format.

Or, visit the relevant section below for more details on available services.

  • Click here for Accessibility Services information for Wireline Phone
  • Click here for information on Voice Carry Over and Hearing Carry Over
  • Click here for information on Message Relay Service
  • Click here for information on IP Relay Service
  • Click here for Accessibility Services information for Wireless Phone
  • Click here for Accessibility Services information for Television
  • Click here for Accessibility Services information for the Internet Code
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Need Help

Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.

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Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.

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Locate your nearest Eastlink Store.

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Call us

Our Canadian based customer service team is ready to help you.

Toll Free: 1-888-345-1111

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Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.

Sales Questions

Sales Questions

For assistance with purchasing or upgrading your products and services, or to make changes to your account.

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Tech Support

Tech Support

For technical support assistance with your products and services.

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Billing Questions

Billing Questions

For assistance or questions about your billing and / or statement.

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