for region specific information
At Eastlink, we’re always happy to serve you. We aim to answer your questions quickly. Please scroll to see some of the most frequently asked questions. You can also reach us via chat, email or by visiting a store.
For Home Services call 1-888-345-1111. Our Business Services team are available at 1-877-813-1727.
If you have questions about your service, you can talk to our friendly customer service team by calling 1-888-345-1111 Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM.
Our Technical Support team is available to help 24/7. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.
Business Sales & Billing teams are available Monday to Friday 8am to 6pm. Contact our Business Services team at 1-877-813-1727 for Technical Support & Repair 24 hours a day, 7 days a week.
As you get closer to your installation date, find out what to expect and a few things to keep in mind before we arrive, the day of, and following your installation.
If you are planning to dig on your property, please ensure you locate any utility lines that may be in the area.
Learn how easy it is to take your Eastlink services with you or make the switch to Eastlink. See helpful hints with our moving checklist and contact us to book your move.
Existing subscribers to the Beyond Tech Support service can get help at 1-888-525-4253. If you'd like to add the Beyond Tech Support service to your Eastlink account you can find out more here.
Find quick answers to your Smart Home and Security questions when you login to your Smart Home account. To speak to one of our friendly customer service team about your Smart Home service call our phone number at 1-888-345-1111.
Are you an existing Eastlink Wireless customer looking for support while travelling? You can call our International Wireless Traveller Support line free of charge on +1‑902‑407‑8888.
P.O. Box 8660,
Halifax, Nova Scotia
Our specialist team is standing by to answer your questions about how to bring high speed internet, television and other popular services or advanced business solutions to your building projects.
Stay in touch with the latest news with our business. Learn more at our Media Centre. For Public and Media Relations enquiries please call our phone number at 1-902-446-1939.
Need assistance from a customer service representative? Complete this form and we'll be in touch with you via email within 48 hours.
Eastlink's goal is to provide you with excellent customer service and the right solutions for your needs the first time. We are working hard to earn and keep your business every day. If we fail to deliver on these commitments please give us a chance to make it right.
Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.
Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.
Locate your nearest Eastlink Store.
Our Canadian based customer service team is ready to help you.
Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.
For assistance with purchasing or upgrading your products and services, or to make changes to your account.
For technical support assistance with your products and services.
For assistance or questions about your billing and / or statement.
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