Our goal is to satisfy our customers and we welcome opportunities to improve our service. We are working hard to earn and keep your business every day. If we fail to deliver on these commitments please give us a chance to make it right by following the steps on our customer commitment page. If you've tried unsuccessfully to resolve an issue directly with Eastlink, you have the option to consider: the Commission for Complaints for Telecom-television Services (CCTS).
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Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.
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Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.
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