Legal Information

Documents

• Consumer Terms of Service (PDF Format)
• Eastlink TiVo Mobile App Terms of Service
• Eastlink Stream Terms of Service
• Beyond Tech Support
• Premium Support for Business
• Acceptable Use Policy (PDF Format)
• Rural Connect Acceptable Use Policy (PDF Format)
• Business Terms of Service (PDF Format)
• Access Agreements
• easyUp and Device Protection Terms and Conditions (PDF Format)
• Alarm.com Terms and Conditions (PDF Format)

Tariffs

• Eastlink Tariff
• Amtelecom Tariff
• People's Tel Tariff
• TPIA Tariff
   

Customer Commitments

Our goal is to satisfy our customers and we welcome opportunities to improve our service. We are working hard to earn and keep your business every day. If we fail to deliver on these commitments please give us a chance to make it right by following the steps on our customer commitment page. If you've tried unsuccessfully to resolve an issue directly with Eastlink, you have the option to consider: the Commission for Complaints for Telecom-television Services (CCTS).