Our DIY self-install kits let you get online quickly, set up TiVo® or connect great Smart Home options with no installation appointments or fees.
With a self-install kit you get online when you want to with no appointment and save the $59.95 installation fee. Pick up a DIY Internet kit at an Eastlink retail store today or chat online to order!
Enjoy the best Internet connection and security features everywhere in your home. You can pick up a DIY WiFi Perfected kit for your Eastlink Internet plan at a retail store or chat online to order today.
Our self-install DIY Smart Camera package is a fast and easy way to stay connected to your home from a convenient smartphone app. Chat with us online to order.
Spend less time searching & more time watching when you order your self-install TiVo kit. No appointment required, and save the $59.95 installation fee. Chat with us online to order.
Our self-install DIY Smart Home package lets you add convenient home automation without an installation appointment. Chat with us online to order.
DIY kits have everything you need to connect including simple step-by-step instructions.
If you need help at any time with setting up your DIY service you can call or chat with our Customer Care team.
You can visit any Eastlink retail store to purchase a DIY Internet Kit. Click here to find a storeYou can also order one using a web chat. Or you can call
1-888-345-1111 to order.
Here are PDF versions of instructions for each DIY self-install kit that you can save and print:
Our DIY self-install kits include everything you need to set up your services quickly. You should be able to connect your services the same day you pick up or receive your DIY self-install kit.
You can contact us for help if you have any problems setting up your DIY Kit. Click here for a full list of contact options.
Yes. You just need to let us know when you're disconnecting and where you're relocating your DIY Internet connection.
Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.
Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.
Locate your nearest Eastlink Store.
Our Canadian based customer service team is ready to help you.
Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.
For assistance with purchasing or upgrading your products and services, or to make changes to your account.
For technical support assistance with your products and services.
For assistance or questions about your billing and / or statement.
Connect with Us
for region specific information