Travel worry-free with our Canada-US data plan.

Canada, US & Mexico Plans FAQs

What's included in the Canada-US plan?

This plan includes 50 GB of high-speed nationwide Rollover Data, unlimited nationwide minutes, unlimited long distance calling to and from Canada and the US, and unlimited text, picture & video messaging. All features can be used in both countries at no additional cost. Just like any Rollover Data plan, any unused data will be rolled over to your next billing cycle.

What's included in the Canada-US-Mexico plan?

This plan includes 60 GB of high-speed nationwide Rollover Data, unlimited nationwide minutes, unlimited long distance calling to and from Canada, the US and Mexico, and unlimited text, picture & video messaging. All features can be used in all three countries at no additional cost. Just like any Rollover Data plan, any unused data will be rolled over to your next billing cycle.

Do I need to use easyTravel if I have a Canada, US & Mexico plan?

There's no need to have easyTravel activated while visiting the US with a Canada-US plan or the US or Mexico with a Canada-US-Mexico plan. You'll need to make sure to log in to your Mobile My Account app and turn easyTravel off. If you'd like to use the features included in your plan while travelling to other eligible destinations, you'll need to activate easyTravel in your Mobile My Account app.

easyTravel FAQs

How does easyTravel work?

easyTravel lets you use the same plan you use at home in 170+ international countries for $13/day in the US and $16/day in all other eligible destinations. You'll only be charged the daily fee on days when you use your phone. We recommend choosing easyTravel if you plan to use your phone frequently while in your destination.

easyTravel is triggered by:
• Making an outbound call
• Using data (download or upload)
• Sending a text, picture or video message
• Receiving a picture or video message with data roaming on
• Activating call forwarding
• Receiving a call and answering it
• Declining a call and sending it to voicemail by pressing "ignore"
• Checking your voicemail

Where can I use easyTravel?

You can use easyTravel in the following countries: all of the United States including Hawaii, Alaska, Puerto Rico & the U.S. Virgin Islands, Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Antilles (Netherlands), Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chile, China, Colombia, Congo, Costa Rica, Croatia, Cuba ,Curacao, Cyprus, Czech Republic, Democratic Republic of Congo, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Eswatini, Fiji, Finland, France, French Guiana, French West Indies, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea Republic, Guinea-Bissau, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man (UK), Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kosovo, Kuwait, Kyrgyzstan, La Desirade, Laos, Latvia, Les Saintes, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Malta, Marie-Galante, Martinique, Mauritius, Mayotte and Reunion, Mexico, Moldova, Monaco, Mongolia, Monserrat, Montenegro, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saba, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Sint Eustatius, Sint Maarten, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Türkiye, Uganda, Ukraine, United Kingdom, Uruguay, Vanuatu, Venezuela, Vietnam, Zambia, and Zimbabwe.

Note that flights and cruises are not covered by easyTravel.

How do I activate easyTravel?

To activate easyTravel, log in to your Mobile My Account app. On your dashboard, select "Travel Plan" and click "Activate" under easyTravel. If you have multiple lines on your account, you'll need to do this for each line you wish to activate easyTravel for.

Travel Packs FAQs

How do travel packs work?

Travel packs give you a fixed amount of minutes and messages, with or without data, to use over a fixed number of days. We recommend adding a travel pack if you plan to use your phone only occasionally while in your destination.

How do I add a travel pack?

To add a travel pack, log in to your Mobile My Account app. On the dashboard, select "Travel Plan" and navigate to the travel pack section. Enter the destination you're travelling to to see available options. Add the travel pack that best suits your needs and specify the date you'd like it to start. If you have multiple lines on your account, you'll need to do this for each line that you wish to have a travel pack for.

What countries are travel packs available for?

Travel packs are available for the following countries: all of the United States, including Hawaii, Alaska, Puerto Rico & the U.S. Virgin Islands, Afghanistan, Algeria, Angola, Anguilla, Antigua and Barbuda, Antilles (Netherlands), Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Congo (Democratic Republic of), Cook Islands, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Ethiopia, Falkland, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French West Indies, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea Republic, Guinea-Bissau, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man (UK), Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, La Desirade, Laos, Latvia, Lebanon, Les Saintes, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marie-Galante, Martinique, Mauritania, Mauritius, Mayotte and Reunion, Mexico, Moldova, Monaco, Mongolia, Monserrat, Montenegro, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Northern Mariana Islands, Norway, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Rota, Rwanda, Saba, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saipan, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Eustatius, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor Leste, Tinian, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe.

Note that flights and cruises are not covered by travel packs.

How can I monitor my travel pack usage?

To see the remaining messages, minutes and data available in your travel pack, log in to your Mobile My Account app and check the plan usage section on your dashboard.

What happens if I exceed the amount of minutes, messages and/or data included in my travel pack?

Additional usage rates will apply if you exceed what's included in your travel pack. Additional usage rates are:

• United States: $0.50 per minute, $0.15 per message, $1.00 per MB
• For destinations within Mexico and the Caribbean: $0.50 per minute, $0.15 per message, $1.00 per MB
• Cuba: $1.50 per minute, $0.75 per message, $3.00 per MB
• For destinations within Central and South America: $1.00 per minute, $0.25 per message, $2.00 per MB
• For destinations within the UK and Europe: $0.50 per minute, $0.15 per message, $1.00 per MB
• For destinations within the Middle East and Asia: $1.00 per minute, $0.25 per message, $2.00 per MB
• For destinations within Africa: $2.00 per minute, $0.75 per message, $10.00 per MB
• For destinations within Australia and Oceania: $0.50 per minute, $0.15 per message, $1.00 per MB

Pay-Per-Use Roaming FAQs

What happens if I travel internationally and use my phone without adding a travel option?

If you choose to use your phone outside of Canada without using easyTravel, a travel pack or the Canada-US Rollover Data plan, pay-per-use roaming rates will apply.

What are your pay-per-use roaming rates?

Current pay-per-use roaming rates are:

• United States: $1.45 per minute, $0.50 per message, $5.00 per MB
• For destinations within Mexico and the Caribbean: $2.00 per minute, $0.75 per message, $5.00 per MB
• Cuba: $2.50 per minute, $0.75 per message, $10.00 per MB
• For destinations within Central and South America: $3.00 per minute, $0.75 per message, $10.00 per MB
• For destinations within the UK and Europe: $2.00 per minute, $0.75 per message, $5.00 per MB
• For destinations within the Middle East and Asia: $3.00 per minute, $0.75 per message, $10.00 per MB
• For destinations within Africa: $3.50 per minute, $0.75 per message, $10.00 per MB
• For destinations within Australia and Oceania: $2.00 per minute, $0.75 per message, $5.00 per MB

How can I manage pay-per-use charges when travelling?

The Data Roaming Protection Limit & Worry Free Data settings in Mobile My Account can help you manage your pay-per-use roaming charges:

• Data Roaming Protection Limit: limits your pay-per-use charges to $100 per billing period. This setting does not apply to minutes or messages.
• Worry Free Data: prevents any pay-per-use charges for data. This setting does not apply to minutes or messages.

To turn these settings on, navigate to the "Update Plan Features" section of your Mobile My Account app for each line on your account.

Terms

*Certain conditions apply. Cruises are not covered by easyTravel or Travel Packs, regardless of the destinations.

1. If you subscribe to the Canada-US or the Can-US-Mex plan, the following terms and conditions apply: A) Starting on your second month of service any data you have not used by the end of the month will be rolled over to the next month. B) Your plan includes either 50 GB or 60 GB of rollover data, the maximum amount of rolled over data you can have at any given time is what is included within your plan (i.e., 50 GB or 60 GB). C) Rollover data will expire if you change plans, including to another Rollover Data plan. D) If you change to another Rollover Data plan, you will start to incur rollover data in your second month after your plan change. E) Canada-US plan: You may use your plan in the United States for a maximum of six months (182 days) per year, this is calculated from the date you subscribed to the plan. If your usage in the United States exceeds this limit, you may be contacted by Eastlink to change your plan, or the ability to use your plan in the United States may be removed. Calls made within the US to the US and Canada, and Canada within Canada and to the US are included. Long-distance rates will apply to calls made from the US to countries other than Canada and from Canada to countries other than the US. Data roaming fees will apply to data usage in the US that exceeds the allotment included in your plan. F) Can-US-Mex plan: You may use your plan in the United States, Mexico or a combination of the United States and Mexico for a maximum of six months (182 days) per year, this is calculated from the date you subscribed to the Canada/US/Mexico plan. If your usage in the United States, Mexico or a combination of the United States and Mexico exceeds this limit, you may be contacted by Eastlink to change your plan, or the ability to use your plan in the United States or Mexico may be removed. Calls made within the US to the US, US to Canada, US to Mexico, within Mexico to Mexico, Mexico to Canada, Mexico to US and Canada within Canada, Canada to the US and Canada to Mexico are included. Long-distance rates will apply to calls made from the US to countries other than Canada and Mexico, from Mexico to countries other than Canada and the US, and from Canada to countries other than the US or Mexico. Data roaming fees will apply to data usage in the US or Mexico that exceeds the allotment included in your plan. G) Unused data included in Travel Packs, Data Top-Up, and Bonus Data cannot be rolled over. See our Acceptable Use Policy for more information at www.eastlink.ca/about/terms-and-conditions.

2. easyTravel must be activated on your account and allows you to use your current monthly plan in the United States or Internationally (select countries); $13 or $16 daily fee may vary. Applies on days when mobile service is used in the U.S or Internationally. easyTravel use is subject to the same terms and conditions as your current monthly service plan.

Remember, unless your account holder has provided consent, your roaming data use will be limited to $100 per monthly billing cycle, which means Eastlink will turn off your data until you call Eastlink or your next billing period begins. Your account holder can call Eastlink before your trip to remove the limit, or can call any time during your trip. A $15 per minute rate is applicable when calling satellite destinations from the following regions; Mexico & Caribbean, European Union, Outside European Union, Africa, Asia, Middle East & CIS, Australia and Oceania. A $25 per minute rate is applicable when calling satellite destinations from South & Central America. Roaming rates may vary from time to time. Eastlink may block long distance calls to certain high cost areas from time to time, and may modify long distance rates. Roaming usage may not be reflected on your bill until subsequent billing cycles. You can be charged the easyTravel fee up to 20 times each per bill cycle, e.g., 20 days' of easyTravel, after which you can continue to use your Canadian plan for the remaining days in your billing cycle with no additional easyTravel charges, until your bill cycle renews.

3. Excludes premium and subscription based messages. Travel packs are valid for 30 days from the date of purchase. Additional usage is subject to extra fees, according to your Travel Pack. 

4.  Regular pay per use rates apply (based on destination) without easyTravel/Travel Pack.